School Management System Go-Live Checklist

Going live with a new school management system is a milestone, not an endpoint. A poorly planned go-live creates chaos — staff locked out of accounts, parents unable to access the portal, and fee records missing on the first payment day. This checklist provides a structured countdown covering the final weeks before go-live and the critical first two weeks after launch. It ensures that data is ready, users are trained, communication has gone out to parents, and a support plan is in place before the system goes live.

For: ICT coordinators, project managers, headteachers, and implementation leads responsible for launching RedeemOS or another school management system in a school for the first time. · When: Begin this checklist 4 weeks before your planned go-live date. Do not rush the preparation — a delayed go-live by 2 weeks is far less painful than a go-live that fails and has to be rolled back.